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puma sneakers

Shipping & Returns


We ship by EMS, DHL and Fedex.
1. Please confirm your shipping address before you pay for it. Please enter a valid e-mail address and check emails after you have purchased for all updated information.
2. Items will usually be shipped out within 1 working days after payment has been verified (Sat & Sun and most national holidays excluded).

Tracking methods

After your order is shipped, we will provide you with a link, which you can track if necessary. Check your email for the link and tracking number.
Note: If you can not check it immediately with the tracking number, please wait with patience. Some time is required by Express Company to upload.
Not successful or incorrect delivery
For customers who do not receive your package within the above time, please contact the local post office directly with your ID or other valid certificate and the order information that you can print out when you log in to your registered account on our website .

Return & Exchange

Return guarantee:
We are committed to your full satisfaction. You can return your items within 14 days from the date that goods were received. You must contact us before sending the items back. All items sent back to us must be in their original condition, i. Not worn, changed or washed when all tags are installed.
Return charges should be arranged by you. We will refund your payment after the returned item is received. The original shipping and handling fee will be deducted from the refund.
Right of withdrawal
When canceling an order before the order has been dispatched, we process all orders as soon as possible, so we are not always able to cancel an order after it has been placed.
Cancellation instructions, which are made after sending the order, will be treated according to our return law.